Opening Panel – 31 July 2019, 11am to 1.30pm

Scaling Up, Scaling Out –
What’s Next In Developing Your People And Company For Enterprise 4.0?


Scaling Up and Scaling Out Enterprise 4.0 -
What To Look Out For?

As an entrepreneur or an executive of a start-up or SME looking to scale up and scale out your organisation, what should you look out for in developing your people and company in the age of Enterprise 4.0?….

In a business environment that is fast-evolving with greater complexity, ambiguity and unpredictability, start-ups and SMEs that want to scale up their operations and scale out beyond Singapore have to figure out their strategy for one of their key assets – their human capital. With the changing nature of work, work processes and work spaces, generational differences, what should leaders do to ready themselves, their workforce, and their organisation for Enterprise 4.0?




Ms Low Yen Ling

Mayor of South West District
Senior Parliamentary Secretary,
Ministry of Education and Ministry of Manpower

Ms Low Yen Ling is the Senior Parliamentary Secretary for Education and Manpower and has been Mayor for the South West District since May 2014. Prior to being elected as Member of Parliament in 2011 and re-elected in 2015, she worked in financial institutions and a start-up venture, spent a decade with the Singapore Economic Development Board, and held several other appointments. Over the years, Ms Low has advanced many causes including bilingualism, assistance for the underprivileged, and skills-building for older Singaporeans, women and young graduates.


Mr Adrian Tan

Head of Labs, WeWork Southeast Asia

Adrian Tan is Head of Labs for WeWork Southeast Asia. Prior to this, he was the program director of Vietnam Innovative Startup Accelerator (VIISA) an accelerator and US$6M seed stage fund based in Ho Chi Minh City, Vietnam.

Previously, Adrian was a Lean Startup Coach and Program Manager at Joyful Frog Digital Incubator (JFDI Asia), Southeast Asia’s first accelerator. While also supporting corporate and innovation programs based on lean startup and design-thinking, he also helped to kickstart JFDI Discover, a 3 week online pre-acceleration course and has coached over 1000 startup founders in the region.


Dr Susan P. Chen

Senior Vice President & Head of Talent, OD &
Transformation at GO-JEK Group

Susan is a business and results driven Talent, OD & HR practitioner/consultant with over 15 years of global experiences from Taiwan, NZ, UK, Norway, Singapore and Indonesia. Susan has operated in both corporate and entrepreneurial environments, having worked with Statoil, AIG, Visa, Accenture and now, Go-Jek, focusing on HR and business transformation. A certified executive coach and researcher, Susan is passionate about mentoring and coaching talents for success. She is also a keen advocate for thought agility and authenticity. Actively presenting and publishing in both academic and industry arenas, her book, “The Death of Best Practices” is due to be published later this year. Susan holds a PhD from the University of Stavanger, Norway with a research focus in Knowledge Management in the time of organisational changes.



Mr Terence Quek, PBM

CEO & Master Trainer, Emergenetics Asia Pacific

Completing 13 years of service with the Singapore Navy, Terence co-founded strategic communications consultancy Caelan & Sage, leading it to a merger to form Emergenetics Caelan & Sage. He heads up the Asia Pacific Headquarter for Emergenetics International, a global people and organization development company that leverages the science of Emergenetics to realise individual and team potential and drive results.

Apart from being one of few Master Trainers for Emergenetics globally, Terence is recognised by the Association for Talent Development as ATD Master Performance Consultant and ATD Expert Coach. He holds a Master of Science in Communication Management from Singapore Management University and a Bachelor of Science in Psychology (Honours) from University of Sheffield, UK.

Connect with Terence on LinkedIn.

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