Session Four – 6 August 2019, 11am to 1.30pm

The Big War For Talent in Enterprise 4.0 –

Buy, Borrow, Build… or Bot?


Enterprise 4.0: The Big War for Talent – Buy, Borrow, Build… Or Bot?

Depends on how you look at it, having more choices when it comes to Talent Development or Talent Management in today’s world of Enterprise 4.0 (the next stage of evolution of global business, broadly associated with automation, artificial intelligence, robotics, data etc.) can be a bane or a blessing. Do we buy, borrow, build… or bot? ….

The war on talent has been waging on with increasing intensity given the fast-evolving business environment, changing demographics, and transformation of work, work processes, and work spaces. Apart from the usual “buy, borrow, or build” concept for human capital development, there is now the question of “bot” – to automate. For leaders of start-ups and SMEs with ambitions to scale up and scale out, what people strategies should they adopt?



Ms Aileen Tan

Group Chief Human Resource Officer, Singtel

Aileen Tan, Group CHRO, is responsible for the development of human resources across the Singtel Group and also leads its corporate sustainability function.

Aileen joined Singtel in June 2008.  Prior to that, she was Group General Manager, Human Resources at WBL Corporation Limited and Vice President, Centres of Excellence with Abacus International Pte Ltd.

She co-chairs the Ministry of Manpower’s HR Industry Transformation Advisory Panel and is a member of the Institute for Human Resource Professionals (IHRP) Board, Singapore University of Social Sciences Board of Trustees and the Home Nursing Foundation Board.

Aileen holds a Bachelor of Arts from the National University of Singapore and a Master of Science in Organisational Behaviour from the California School of Professional Psychology, Alliant International University, US.  She is a pioneer IHRP Master Professional and received the Public Service Medal in 2018 for significant contributions to the Human Resources Sectors in Singapore.


Mr Jay Huang

Co-Founder and CEO, Pulsifi

Jay co-founded Pulsifi to help organisations and people discover and achieve their full potential through predictive AI technology. Before Pulsifi, Jay served key roles at marketing AI pioneer CtrlShift, The Boston Consulting Group, Infocomm Investments  and International Enterprise Singapore. Seeing organisations and people around him struggle with people challenges sparked the journey towards Pulsifi.

Pulsifi combines organisational psychology and data science into one powerful AI SaaS that looks deeply into soft traits and hard skills to predict outcomes of individuals at the workplace, such as attitudes, behaviours, and fit to different roles, teams and culture.

Through clients like Nestlé, Reckitt Benckiser and Deutsche Telekom’s T-Systems, Pulsifi has a proven track record of improving quality of candidate selection, talent management decisions, and operational efficiency.

Pulsifi and Jay have been featured by media such as Channel News Asia, The Edge, Money FM 89.3, Money Mind cna938, and HR Director Asia.


Ms Joanna Yeoh

Director, ConnectOne

Joanna Yeoh is a Director at ConnectOne : a talent solutions consultancy for the Start-Up and Innovation ecosystem. She is a Strategic HR and Talent Management practitioner with over 25 years of consulting and corporate HR experience. Joanna thrives on the adrenaline rush that comes from partnering business leaders to build high-performing teams. Valued for her strong grasp of complex business environments, her ability to spot exceptional talent, and nurture existing team members, she also brings plenty of energy and a healthy dash of humour!



Mr Colin Yeow

Deputy CEO & Master Trainer, Emergenetics Asia Pacific

As Master Associate and Deputy CEO of Emergenetics Asia Pacific, Colin is involved in the overall strategic planning, business development and growth of the company in Asia-Pacific. Colin also conducts Certification (train-the-trainer) Workshops throughout Asia-Pacific, and oversees the further training, development and growth of our Associates.

Colin is also a Certified Action Learning Coach with the World Institute of Action Learning, an ATD Master Instructional DesignerTM and a Team Psychological Safety Certified Facilitator. He is passionate about helping individuals and teams realise their potential, and recently completed a Graduate Diploma in Applied Positive Psychology to deepen his knowledge in topics such as resilience, mindfulness, psychotherapy, counselling and coaching.

Connect with Colin on LinkedIn.

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